Terms and Conditions

Terms and Conditions

Effective on January 1, 2016

PRICES: The prices for products and services are shown on our website or our quotations sent to you. All prices are listed in U.S. dollars. Prices are correct at the time of listing but are subject to change without prior notice. Duty, applicable taxes, freight charges and any special packaging charges are excluded and will be added to the invoice.

PAYMENT TERMS: Terms of Net 30 are provided to customers with approved credit applications. Payment must be received in U.S. dollars and within 30 days of invoice date. Terms may be modified at anytime without notice.

SHIPPING: All orders are shipped F.O.B. Bohemia, New York. It is our policy to combine safety and economy to provide the fast, most efficient method of delivery. If you have an account with a carrier and would like us to ship collect, please provide your account number for that carrier when you place your order. Products that require special packaging and shipping may incur additional charges per shipment. For international orders, any approvals for importation of products into your country are your responsibility. Please contact our Customer Service for information regarding our commercial carrier(s) that we use for delivery and other information regarding shipping.

Damaged Merchandise: Please inspect product immediately upon receipt. Claims for damage in shipment must be filed in accordance with the delivering carriers’ procedures. Claims for shortages, defects, or shipping errors must be submitted to Sayibo Inc. in writing within five days of receipt. If the purchaser fails to give such notice in such five-day period, the products will be deemed irrevocably accepted by the purchaser.

Quality of products: Sayibo Inc. considers quality an essential criterion. Products are subjected to test by our quality control team for determination of purity. The purity may vary slightly from batch to batch. Please contact us if more information is needed concerning quality.

RETURNS: Prior written authorization is required for all returns. Items are returnable in new, unused, resalable condition in the original packaging within 30 days of shipping date. Freight charges on all returned merchandise are the responsibility of Buyers. Accepted returns are subject to a minimum 20% restocking charge at our discretion. No credit will be issued until the returned merchandise is received by Sayibo Inc., and is verified to be in re-salable condition. All return packages must be shipped using a service that tracks packages, such as Fedex, UPS, or USPS Priority Mail. We cannot assume responsibility for misdirected or lost shipments. Customized products are made just for you and are not returnable. If you have a question about your custom product, please feel free to contact our Customer Service.

DISCLAIMER OF CERTAIN WARRANTIES AND LIMITATIONS OF LIABILITY: Our products are intended solely for research purposes. All of our products should be handled only by qualified personnel trained in laboratory procedure and familiar with the potential hazards. The buyers are responsible for making sure that the way the use of products complies with applicable laws, regulations, and governmental policies. The buyers must obtain all necessary approvals and permissions they may need to use the products. Since Sayibo Inc. does not control or have knowledge of it’s customers’ processes or research projects and specific uses of Sayibo products, the fitness of such products for its customers’ particular needs cannot be warranted. Consequently, Sayibo Inc. disclaims any implied or expressed warranties of fitness for a particular use, process or purpose, and Sayibo Inc. shall not be liable for any incidental or contingent damages.